Privacy Policy

1. Introduction

Niagara Permanent Outdoor Lighting (“we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a quote, or use our permanent outdoor lighting installation services. By using our website or services, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

• Contact information: name, email address, phone number, and mailing address.
• Property details: address, roofline photos, and project notes you share when requesting a quote.
• Communication records: messages, emails, and call notes related to your inquiry or installation.
• Technical information: IP address, browser type, device, and pages visited, collected automatically through cookies and analytics.

3. How We Use Your Information

We use the information we collect to:

• Respond to quote requests and answer your questions.
• Schedule consultations and permanent lighting installations.
• Provide customer service, warranty support, and maintenance.
• Send updates about your project, seasonal themes, or promotions (you may opt out at any time).
• Improve our website, services, and customer experience.

4. Sharing Your Information

We do not sell your personal information. We may share it with trusted service providers who help us operate our business (such as scheduling, payment processing, and marketing tools), and when required by law. All third parties are expected to handle your information with the same care and confidentiality we do.

5. Cookies & Analytics

Our website may use cookies and similar technologies to remember your preferences and understand how the site is used. You can control cookies through your browser settings. Disabling cookies may affect some website features.

6. Data Security

We take reasonable measures to protect your personal information against unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You may request access to, correction of, or deletion of your personal information at any time. To exercise these rights, contact us using the details below. We will respond within a reasonable timeframe.

8. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us and we will remove it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

• Email: dan@niagarapermanentlighting.com
• Phone: (289) 402-3690
• Service Area: Niagara Region, Ontario